Privacy Policy

Last updated: August 7, 2025

At evoquebags.ca, we place great importance on protecting your personal data. This Privacy Policy is intended to inform you about the data we collect, why we collect it, and how we use and protect it.

1. Data Controller

The data controller responsible for the processing of personal data is:

EvoqueBags
765 Bourget Street
Email: myriam@evoquebags.ca

2. Data We Collect

We may collect the following personal data when you use our website or place an order:

First and last name
Mailing address
Email address
Phone number
Payment information (processed securely by our payment service providers)
Order history
IP address and browsing data (via cookies)

3. Purposes of Data Collection

Your personal data is collected for the following purposes:

Processing and delivering orders
Managing customer service requests
Sending marketing emails (if you have given your consent)
Improving the user experience on our website
Complying with legal obligations (billing, accounting, etc.)

4. Legal Basis for Processing

The processing of your personal data is based on:

The performance of a contract (order fulfillment)
Your consent (newsletter subscription, cookies)
Our legitimate interest in improving our services
Compliance with our legal obligations

5. Data Sharing

Your personal data may be shared with certain third-party service providers, strictly when necessary, including:

Payment processing (e.g., Stripe, PayPal)
Email communications (e.g., Klaviyo, Mailchimp)
Order delivery (e.g., Canada Post, shipping carriers)

These partners are contractually required to respect the confidentiality and security of your data.

6. Data Retention Period

Your personal data is retained only for as long as necessary to fulfill the purposes described above, and is then securely archived or deleted:

Customer data: up to 5 years after the last order
Marketing data: until you unsubscribe or request deletion
Cookies: according to the durations specified in our consent banner

7. Your Rights

In accordance with applicable laws (Quebec’s Act respecting the protection of personal information in the private sector and the GDPR where applicable), you have the following rights:

Right to access your personal data
Right to rectification
Right to erasure
Right to object to processing or withdraw consent
Right to data portability

To exercise your rights, please contact us at:
📧 myriam@evoquebags.ca

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You may manage your cookie preferences at any time through our consent banner or your browser settings.

10. Changes to This Policy

This Privacy Policy may be updated at any time. The date of the latest update is indicated at the top of this page. We encourage you to review it periodically.